Front Office Associate

5 days ago


Kottayam, India Kumarakom Lake Resort Full time

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹19,500.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Supplemental pay types:

- Yearly bonus



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