People Operations Coordinator

**Company Overview**:
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

**What you'll do**:
This position is an individual contributor reporting to Manager, People Operations.

**Responsibility**
- Provide quality operational support to business units in APJ in order to deliver a value-added HR management service
- Administer key HR processes such as onboarding and new hire orientation, employee changes, terminations and promotions
- Assist with employee pre-hire processes, including but not limited to background checks, new hire paperwork and work authorization documentation
- Create and maintain electronic employee files
- Respond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, and employment verifications
- Seek opportunities continually to create, improve, and impact HR Ops processes
- Prepare and issue employee change documentation in a timely manner
- Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other stakeholders
- Contribute to the development and maintenance of HRIS and in the simplification and improvement of its workflows processes
- Audit employee changes in HRIS system including but not limited to hiring, termination, promotions, data changes, leave of absence
- Create and maintain process documentation
- Support APJ leaves tracking
- Submit data requests for APJ statutory requirements
- Support other ad hoc responsibilities based on business needs

**Job Designation**:
**Hybrid**:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

**What you bring**:
**Basic**
- BA/BS Degree
- 2+ years HR or Recruiting related work experience in a high growth organization

**Preferred**
- Experience with Workday or another HRIS system
- Experience with ServiceNow or other ticketing systems
- Strong familiarity with Google Suite (G Sheets, Google Docs, etc)
- Proven ability and track record in working in a fast paced, high growth organization, spanning multiple timezones
- Enjoys problem-solving, thinking creatively and prioritizing multiple tasks and projects
- Personal credibility and a proven ability to maintain discretion and confidentiality
- Excellent interpersonal skills to build effective relationships with key stakeholders across many locations
- Exceptional attention to detail
- Excellent written and verbal communication skills

**Life at Docusign**:
**Working here**

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your career with coaching, online courses and education reimbursements.**Compassionate care leave**:

- Paid time off following the loss of a loved one and other life-changing events.