Guest Relation Executive

5 days ago

Indira Nagar Bengaluru Karnataka, India HR PRO Consulting Full time

Hiring: Guest Relationship Manager (GRM)

Experience: 1-3 Years

CTC: Up to ₹4 LPA

Industry: Interior

**Required : Flexibility to work** **weekends and holidays.**

Preferred: Immediate Joiners / Max 15 Days

Locations:
Bangalore: Indiranagar, JP Nagar, HSR, Yelahanka

Requirement: Fluency in Hindi and Kannada language is mandatory.

Key Responsibilities:
Welcome guests warmly and ensure a positive experience.

Address complaints professionally, resolving issues promptly.

Build strong guest relationships and collect feedback for continuous improvement.

Train and guide staff to uphold customer service standards.

Oversee daily operations and maintain detailed records of guest interactions.

Prepare satisfaction reports and implement strategies for enhanced guest experiences.

Qualifications & Skills:
Education: Bachelor’s degree in Hospitality or Business Management (preferred).

Strong communication, multitasking, and organizational skills.

Proficiency in CRM software and MS Office.

Attributes: Empathy, attention to detail, and a customer-first approach.

Join us to elevate guest experiences

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)
- Customer relationship management: 1 year (preferred)
- Guest relations: 1 year (preferred)

**Language**:

- Kannada (required)
- Hindi (required)

Work Location: In person

Expected Start Date: 31/12/2024

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