Quick Service Restaurant Team Member

Overview:

- As a QSR Crew Member, you will be responsible for delivering excellent customer service in a fast-paced environment. You will assist with food preparation, maintain cleanliness, and ensure a positive guest experience. Attention to dietary preferences and quick, accurate service are crucial and reports to QSR Manager.

Duties and Responsibilities:
Customer Service:

- Greet customers and assist with their orders. **Ensure accuracy in order-taking and respond to special dietary requests.** Handle customer complaints or feedback promptly and professionally.

Food Preparation:

- Prepare and assemble menu items like sandwiches, tacos, hot dogs, burgers, pizzas, and desserts. **Follow recipes and portion guidelines, paying attention to special dietary requirements.**

Health and Safety Compliance:

- Adhere to all food safety regulations, hygiene standards, and cleanliness protocols. **Ensure food preparation areas, utensils, and equipment are properly sanitized.**

Team Collaboration:

- Work efficiently with team members during busy shifts to maintain a smooth workflow. **Help maintain a clean dining area and kitchen by following cleaning schedules.**

Cash Handling & Order Processing:

- Operate the cash register and handle cash, credit card, and digital payments accurately. **Ensure prompt and efficient order processing.**

Inventory & Supplies:

- Keep track of stock levels, inform management of shortages, and restock items as needed. **Assist in receiving deliveries and maintaining inventory control.**

Key Responsibility Areas as QSR Crew Member

Customer Service Excellence:

- Greet customers promptly and warmly. **Take and process orders efficiently, ensuring accuracy.** Handle special dietary requests and resolve customer concerns professionally.

Food Preparation & Quality:

- Prepare menu items like sandwiches, tacos, hot dogs, burgers, pizzas, and desserts according to company standards. **Ensure food quality, taste, and presentation meet or exceed expectations.** Follow recipes and portion sizes accurately while adhering to dietary preferences.

Cleanliness & Hygiene:

- Maintain a clean and organized workspace, including kitchen, counters, and dining areas. **Follow health and safety guidelines, ensuring compliance with local food safety regulations.** Perform regular cleaning tasks such as sanitizing food prep areas, utensils, and equipment.

Speed & Efficiency:

- Ensure quick service by preparing and delivering orders in a timely manner. **Maintain efficiency during peak hours without compromising on quality.** Collaborate with team members to optimize workflow and reduce wait times.

Cash Handling & POS Operations:

- Accurately handle cash, credit card, and digital transactions. **Ensure proper operation of the POS system, minimizing errors during order processing.** Balance cash registers at the end of each shift and report discrepancies.

Inventory Management & Stock Replenishment:

- Monitor stock levels and report shortages to management. **Restock items as needed, ensuring that all ingredients and supplies are available during service.** Assist in receiving and storing deliveries, ensuring proper inventory rotation (FIFO).

Team Collaboration & Communication:

- Work closely with fellow QSR crew members and supervisors to ensure smooth operations. **Communicate effectively within the team to address any issues or customer feedback.** Support team members in tasks such as food prep, cleaning, or serving when required.

Pay: ₹12,086.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person