Csm - Phone Sales
3 days ago
From 4 to 9 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Ahmedabad**Roles and Responsibilities**
JD:
- responsible for Training, hand holding the team and building relationship with the distributor/fieldABH/RBH back office support. He/She will also be responsible for achieving thesalestarget and maintain quality service standards through their teams.
**Campaign Management**
Weekly review and monitoring the Teams on all running campaigns
Monitoring and ensuring 80% Login to issuance as per defined process & TAT
Ensure FTR
Ensure regular training
Best Practise Sharing
Run and Manage R&R for team motivation
Ensure Persistency and control surrender
**Target Orientation**
Should always be abreast of the current business situation Like no. Of leads, conversion %, business numbers etc.
**Relationship Management,Salestarget achievement & Process Adherence**
Ensure Target Vs Achievement always
Ensure excellent rapport with the Branch Managers & LG to maximize productivity
Ensure and demonstrate supportive behaviour with field BM/GH
Ensure and demonstrate supportive behaviour with other functions in the organisation
Ensure Processes are adhered to as per TAT.
**Quality -SalesSupport**
Ensure Quality standards insalessupport process with efficient escalation mechanism
**Dialer Software support, integration & enhancement**
To manage the above for smooth functioning on the floor.
Experience of min 4-5 years in Insurance teleSales with at least 2 years of team handling exp.
Good communication skills required.
- Role:_Area / Territory Manager
- Salary:_ Not Disclosed by Recruiter
- Industry:_Insurance
- Functional Area:_BFSI, Investments & Trading
- Role Category:_Life Insurance
- Employment Type:_Full Time, Permanent
- Key Skills- Salesteam handlingcustomer servicephone salesEducation
- UG:_Any Graduate
**Company Profile**:
SKYWINGS ADVISORS PRIVATE LIMITED
- Recruitment Firm- Company Info- X- Contact Details\+- Recruiter Name:_Nidhi
- Contact Company:_SKYWINGS ADVISORS PRIVATE LIMITED
- Telephone:_
+91-XXXXXXXXXX
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