Customer Success Executive

2 days ago

Surat, India refrens.com Full time

**Job description**
- You will have to learn about all the features of the product and be able to answer to queries independently.
- Create any support documents required to be shared with clients.

**Requirements**:
We are looking for a young executive to join our team and grow to become a lead.
- At least 1 yr of work experience.
- Strong language skills. English (Written and Verbal) and Hindi (Verbal).
- Ability to learn fast.
- Ability to type fast and talk on the phone.

Gender and Educational qualification does not matter.

**Benefits**

**Why work with us?**
- **High Ownership** - Take decisions, execute and learn from failures and pave a path to success, for yourself and the team.
- **Optional Remote** - We are well versed in working in a remote environment. Save commute time. Use holidays to travel to new places and not to visit your family back home.
- **Chaos**:

- We are at an early stage. Expect a lot of chaos and a lot of opportunities to shine out of this disorder.
- **Cross-functional growth** - Most people in our team end up with more than 1 responsibility, this allows for a lot of cross-functional learning and growth.
- **Accessibility**:

- Everyone is just a DM away on Slack. You need to feel this to realize how powerful this is for personal growth.
- **Impact**:

- We are building for 200Mn freelancers and agency owners across the globe. Everything you do, good or bad, will have a huge impact.

**Learn more about us**:
**Founders**:
Naman Sarawagi
First PM at Freecharge | ZipDial.
Founder at FindYogi.
Early Investor at DailyNinja | Cashfree | Walrus / Defy | Holidify | Piggyride +10

Mohit Jain
CTO FindYogi

**Salary**: ₹300,000.00 - ₹400,000.00 per year

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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