Customer Relationship Executive

3 days ago

Royapettah Chennai Tamil Nadu, India Advanced GroHair & GloSkin Full time

Roles & Responsibilities:
 Build and maintain relationships with internal and external customers.

 Monitor registration and admission standards followed by the team and submit reports

as required

 Provide courteous service to clients and respond promptly and tactfully to their

request or inquiries.

 Responsible for identifying critical areas in the operations and resolving all major and

minor discrepancies.

 Handling quality related documentation and implementation. Maintain criteria related

to same & the related database.

 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per

tie-up.

 Responsible for identifying critical areas in the front office / OPD operations and

resolving all major and minor discrepancies.

 Updating new tie-ups as part of business relations.

**Requirements**:
 Responsible for making duty roster and leave management of all front office & OPD

service coordinators and executives.

 Regular updates to be provided to the team members.

 Ensuring that the team is skilled, competent and motivated to perform its duties.

 Ensure adequate manpower at all counters

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (required)

Work Location: On the road

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