Buk Application Support

Job Title: BUK Application Support
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Structured hybrid role:
Introduction:
What will you be doing?
- Ownership and prioritisation of individual Incidents and ensuring the delivery of solutions in line with the Service Level agreements to deadlines and quality standards, providing regular update to key stakeholders at all levels.
- Major Incident Management support.
- Provide 24/7 cover and support on rota, providing expertise and specialised system knowledge to allow resolution of key incidents outside of business hours.
- Identify proactive remedial strategies to prevent future problems and to improve the quality of delivered software.
- Proactive and reactive monitoring and alerting and enhancements.
- Own and contribute to individual Service Improvement items including incident reduction and automation.
- The delivery of documentation to agreed standards, on time and error free.

What we’re looking for:

- Working experience within an AWS platform
- Experience within Application Support
- Hands on experience with SQL and/or Oracle scripting
- Hands on experience with Unix/Linux commands and scripts
- B.Tech or BE.

Skills that will help you in the role:

- Experience of API support
- Basic understanding of tools like Jenkins, Chef and other deployment tools
- Hands on experience with Unix/Linux commands and scripts
- ITIL Certified

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

You must meet the following eligibility criteria:
To apply, upload a copy of your updated resume on Taleo.
Completed 12 months in their current role at a grade BA4 or AVP

Software Engineering