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Inbound Process As Customer Support

2 weeks ago

Noida Uttar Pradesh, India Vighnaharta Screening Pvt. Ltd. Full time

**We are Hiring for Inbound Process as a Customer Support**

**Salary**: up to 15k

**Timing**:9:30am to 6:00pm

**Location**: Noida Sec 15

**Qualification**:10+2

**Job Description: - Customer Support Executive.**

Interface with Customers via Inbound/Outbound calls for the purpose of resolving routine problems with products or services.

**Roles & Responsibilities**:
*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.

*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Any Graduate with minimum 6 months of Calling Experience.

*10+2/Graduation are also eligible.
- Basic verbal and written communication skills.

**Role**:Customer Success Associate

**Industry Type**:BPO / Call Centre

**Department**:Customer Success, Service & Operations

**Employment Type**:Full Time, Permanent

**Role Category**:Customer Success Education

**UG**:Any Graduate

**Key Skills**:
Skills highlighted with, ‘‘ are preferred keys kills, Inbound Process, Domestic Voice Process, Inbound Voice Process, Customer Support, Bpo Customer Service, Cce Bpo Voice Telecalling, Solving Queries Customer Care, Customer Handling.

**Contact Person: Hr Puja Singh**

**Contact No: +91 8076160396**

**Job Types**: Full-time, Permanent

**Salary**: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**
+91 8076160396