
Tele Caller, CRM
2 days ago
**Tele Caller, CRM**:
Position Type: Full time | Location: Noida, India
**Position Summary**:
- As a Tele Caller you will have to handle and solve all kinds of client’s issues/queries, providing clear and prompt solution and proving positive customer relationship management to CRM teams for smooth functioning.
**Minimum Requirements**:
- Graduate with 2+ years relevant experience in CRM with a renowned developer.
- Should have verbal and written communication Skills.
- Handling & Providing solution to customer queries.
- Should have Computer knowledge.
- Should have good convincing power.
**Key Responsibilities**:
- Build and maintain strong, long lasting customer relationships.
- Maintain daily call details and customer information in the database and daily report to team leader.
- Should have experience of handling both inbound and outbound calls and regular follow ups.
**Key PerformanceMeasures**:
- Client Serving
- Customer Queries
- Handling customer grievances
- Handle both inbound and outbound calls.
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