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L&d Associate
3 weeks ago
**Description**:
**About this role**:
The Learning and Development Associate provides a pivotal role in our success story at Gartner. In this role you will be a part of the Learning Enablement team in our wider Leadership, Learning and Organizational Effectiveness (LLOE) function, focusing on back-end operational and logístical running of our training programs. This individual will support the skill development of Gartner’s Sales associates, primarily0 in the APAC region as well as additional business units as the department grows and develops.
**What you will do**:
- Enable a globally consistent training experience through proactive coordination with staff and stakeholders across multiple functions, regions, and geographies.
- Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting.
- Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale.
- Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions.
- Identify areas for process improvements and collaborate with Operations Team leadership to implement.
- Support broader global L&D activities and firm wide initiatives.
- Provide LMS support for all programs that may require it.
- Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported. Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes.
**Who you are**:
- Someone who holds a bachelor’s degree.
- 1-2 years of HR or relevant professional experience.
- Superior problem-solving ability.
- Demonstrated initiative and resourcefulness.
- Strong process/project management skills.
- Excellent organization, multitasking and prioritization skills.
- Excellent written and oral communication skills.
- Intermediate to advanced knowledge of MS Office and Google Suites (i.e., Excel, PPT, Sheets, Docs, etc.).
- Strong attention to detail.
- Ability to analyse and codify L&D related data.
- Effective time management skills and ability to work well under pressure.
- Understanding of Learning Technology systems and Human Resource Management systems.
**What you will get**:
LI-AS13
**Who are we?**
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
**What makes Gartner a great place to work?**
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Job Requisition ID:87634
