
Room Service Order Taker
3 days ago
Job Responsibilities
**RESPONSIBILITIES**:
- To provide a courteous, professional, efficient and flexible service at all times, following the Standards of Performance.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the Place of Work as assigned.
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
- To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage and wastage.
- To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To make table reservations and thereby effectively control and maximize the flow of guests.
- To assist in the operation and service as required.
- To establish a rapport with guests, providing guest recognition and good customer relationships.
- To maintain and update the restaurant guest history records.
- To maintain a legible and up-to-date reservation book.
- To type and co-ordinate the printing of all restaurant menus for the Outlet Managers.
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- To report for duty punctually wearing the correct uniform and nametag at all times.
- To maintain a high standard of personal appearance and hygiene at all times.
- To maintain a good rapport and working relationship with staff in the outlet and all other departments.
- To attend and contribute to all staff meetings Departmental and Hotel training as scheduled and other related activities.
- To fully support the Departmental Trainers function in the Department assigned.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and Captain.
- To respond to any changes in the restaurants function as dictated by the hotel.
- To project at all times a positive and motivated attitude and exercise self control.
- To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.
- To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
- To carry out any other reasonable duties and responsibilities as assigned.
**Requirements**:
- Knowledge of Food and Beverage operations.
- Should have good communication skills.
- Working knowledge of MS Office, Micros and Fidelio or any other property / point of Sales system
Job Requirements
-
Order Taker
1 day ago
Bijwasan, Delhi, Delhi, India Spara Corporation Pvt. ltd. Full time**Job Summary**: We are looking for a polite, attentive, and well-organized **Order Taker** to join our **F&B (Food & Beverage)** team. The Order Taker will be the key point of contact between guests and the kitchen, ensuring **accurate and timely food & beverage service**—whether through in-room dining, restaurant, or poolside service. **Key...
-
Order Taker
1 week ago
Bijwasan, Delhi, Delhi, India Spara Corporation Pvt. ltd. Full time ₹ 12,00,000 - ₹ 15,00,000 per yearJob Summary:We are looking for a polite, attentive, and well-organized Order Taker to join our F&B (Food & Beverage) team. The Order Taker will be the key point of contact between guests and the kitchen, ensuring accurate and timely food & beverage service—whether through in-room dining, restaurant, or poolside service.Key Responsibilities:· Take guest...
-
Housekeeping Order Taker
4 days ago
New Delhi, India The First Group Full timeOverview Hotel Avalon is a contemporary retreat situated in the heart of Jumeirah Village Circle, ideally positioned within close distance to Dubai’s key business districts and major leisure attractions. The hotel features 349 elegantly appointed guestrooms and suites, each thoughtfully designed to offer both comfort and convenience to guests. Hotel...
-
Delhi, India IHG Full time**About us** IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts,...
-
Delhi, India Emprego IN Full time**About Us** IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts,...
-
Room Service Executive
4 days ago
New Delhi, India White Force Full timeJob description Ensuring that adequate stocks/supplies are provided within station to enable a smooth, prompt and professional service at all times. • Ensuring that own section is ready for service on time. • Provides personalized service always with a smile (remembers guests’ names and preferences). • Answering the Room Service phone...
-
Room Boy/room Service
1 week ago
Delhi, India Satta masagna leisures Pvt ltd Full timeNeed room boys. For cleaning rooms and preparing accommodation for new guests. Keeping properly clean. Need 2 boys. Providing food 3 times per day, accommodation. **Job Types**: पार्ट-टाइम, नियमित / स्थायी **Salary**: ₹१०,०००.०० per month **Benefits**: - खाने की पेमेंट -...
-
Officer, Rme
2 weeks ago
New Delhi, India Room to Read Full timePosition Overview: The M&E Officer’s primary responsibilities will include providing support and assistance to the Literacy Program (for below said tasks). The position will report directly to the Research, Monitoring and Evaluation Manager and will be based in Country Office New Delhi. Monitoring & Evaluation (M&E) Officer’s primary responsibilities...
-
Housekeeping Room Attendant
1 week ago
New Delhi, India Bel-La Monde Hotel New Delhi Full timeWe are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in...
-
Customer Care Executive
3 days ago
New Delhi, India Dough and Cream Full timeAssisting the customers on calls and messages with orders, feedbacks and complaints - Escalate unresolved issues to the appropriate internal team - Taking orders and bookings of custom cakes - Collect prompt and accurate feedback from customers - Handle the complaints firmly - Can use internal software for IVR, messages and order taker Preferred location -...