Order Taker
2 weeks ago
**Job Summary**:
We are looking for a polite, attentive, and well-organized **Order Taker** to join our **F&B (Food & Beverage)** team. The Order Taker will be the key point of contact between guests and the kitchen, ensuring **accurate and timely food & beverage service**—whether through in-room dining, restaurant, or poolside service.
**Key Responsibilities**:
- Take **guest food and beverage orders** accurately via phone or in person.
- Enter orders clearly into the POS system and coordinate with the **kitchen and service staff**.
- Handle **special requests, dietary preferences, and customization needs** with attention.
- Ensure timely and proper **follow-up on all orders** placed.
- Maintain clear **communication with guests**, ensuring satisfaction at every step.
- Provide **menu knowledge and suggestions** when needed.
- Maintain a **professional tone and appearance** at all times.
- Assist with **billing, order verification, and closing checks** accurately.
- Handle guest queries or complaints with **courtesy and efficiency**.
Ensure hygiene and cleanliness in the order-taking area and workstations
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
**Language**:
- English (required)
**Location**:
- Bijwasan, Delhi, Delhi (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Work Location: In person
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