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Customer Care Executive

3 weeks ago

New Delhi, India Dough and Cream Full time

Assisting the customers on calls and messages with orders, feedbacks and complaints
- Escalate unresolved issues to the appropriate internal team
- Taking orders and bookings of custom cakes
- Collect prompt and accurate feedback from customers
- Handle the complaints firmly
- Can use internal software for IVR, messages and order taker

Preferred location
- west delhi

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

COVID-19 considerations:
yes

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- Tele calling: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX