Customer Service Officer

2 days ago

Kochi, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 18 branches with 300+ staff and planning for Pan India expansion.
- Required Guest Relation Officer for our Ernakulam Center.
- Qualification - Graduate
- Experience - Min. 1 yrs in sales and marketing (Healthcare industry experience preferred)
- Age - Below 30
- Gender - Female
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9846708937

  • Customer Service Officer

    4 days ago

    Kochi, India mac systems and solutions pvt ltd Full time

    EXPERIENCE - 1 TO 2 YEARS , - QUALIFICATION ANY DEGREE WITH GOOD COMMUNICATION SKILL - JOB NATURE - CUSTOMER SERVICE, CLIENT COMMUNICATION AND TEAM MANAGEMENT ,INSIDE OFFICE COORDINATION - SKILLS - MS OFFICE WORD, EXCEL **Salary**: ₹8,086.00 - ₹31,340.09 per month Supplemental pay types: - Performance bonus - Yearly bonus Ability to...

  • Officer - Customer Service

    6 days ago

    Kochi, Kerala, India Farmfed Full time

    Urgent Requirement for **Officer - Customer Service** in a leading Company **Farmfed** Experience in Sales and marketing of Liability products like deposits, Contributions, NCD, Recurring Deposits etc. Salary - Best in Industry Location: Kochi Criterion: Excellent Sales and recruitment skills **+91 7012985123** Pay: ₹10,000.00 - ₹20,000.00 per...

  • Customer Service Officer

    6 days ago

    Kochi, India Farmers Fresh Zone Full time

    We are hiring Customer Service executive for the Kochi location **Salary**: Negotiable Shift time : Flexible Qualification -plus 2 and above Experience : 1-2 years experience in Outbound voice process Below Skills will be an added advantage: **Communication skills :strong, detailed communicators in order to run smooth operations in a fast-paced...

  • Customer Service

    9 hours ago

    Kochi, India Teamsource Enterprises Full time

    One of our leading client urgently required Female Hindi speaking customer relationship executives for there Kochi head office. Education: Any Graduate Gender: Female Experience: Minimum one year experience Location: Kochi **Salary**: ₹21,000.00 - ₹24,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala:...

  • Malyalam Customer Service

    2 weeks ago

    Kochi, India Peogi Technology Full time

    **Responsibilities**: - Uphold and maintain company customer service standards. - Work towards resolving customer inquiries in a timely and efficient manner. - Collaborate with other departments to identify and resolve customer issues. - Keep accurate and detailed records of customer inquiries and resolutions. - Work with management to develop solutions and...

  • Sales & Customer Services Officer

    2 days ago

    Kochi, India Glidance Consulting Full time

    Job Description: We are seeking committed Customer Support Executives for a prominent financial services client based in Australia. The role involves contacting existing and potential customers, reminding them of our services, addressing their queries, and encouraging them to resume or increase usage of our offerings. The key responsibilities include:...

  • Customer Relationship Officer

    4 days ago

    Kochi, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer Relationship Officer Customer Relationship Officer Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with...

  • Customer service executive

    3 weeks ago

    Kochi, India Visa Roots Full time

    About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...

  • Customer Service Executive

    2 weeks ago

    Kochi, India Visa Roots Full time

    About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...

  • Customer Service Executive

    2 weeks ago

    Kochi, India Visa Roots Full time

    About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...