
Customer Support Executive
1 week ago
**We are Hiring for Teleperformance Kolkata Location**
- A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.
- **Patience is one of the most important characteristics of customer service employees**. Only a patient customer service representative can give each client the time they need for their issue resolution (without compromising on the quality of support.
**JOB ROLES**
**1. Answering questions about a company’s products or services.**
**2. Resolving issues and troubleshooting technical problems.**
**3. Providing proactive customer outreach.**
**4.Handling customer complaints.**
**5. Collecting and analyzing customer feedback.**
**6.Responding to customer reviews.**
Salary : 15K-30K CTC
Shifts : Rotational / Night
**Job Types**: Full-time, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8910951012
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