Soft Service Executive

2 weeks ago

Gautam Budh Nagar, India Gravity Facility Management Solutions Pvt. Ltd Full time

**Job Description for Soft Service Executive**

Working with both the facilities manager and the assistant facilities manager you'll oversee the property's day-to-day operations and ensure that all administrative functions security issues and facility services are covered. Likewise you'll strive for continuous improvement in the process.

You'll also keep an eye out on the property's supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise you'll manage supply and service contracts as approved by clients.

In addition you'll help mitigate risks by taking part in emergency evacuation procedures and handling crisis management and business continuity plans. You'll also be on top of health and safety issues that may arise and actively participate in reviewing them.

Also part of your mandate is to monitor the property's budget. As the person in charge you'll make sure that there's enough petty cash to support operations. You'll also see to it that vendor invoice processes comply with standards.

Going above and beyond expectations

Client satisfaction is second nature to the person in charge. In this role you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

In addition you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also be in charge of creating stock reports meeting minutes and monthly management reports to the clients.

Strong knowledge of property operations

Solid background in team management

Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise then we are more than thrilled to have you aboard.

**What we can do for you**

At Gravity we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Gautam Budh Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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