Customer Relationship Executive

2 weeks ago

Bengaluru Karnataka, India LONGEFIT HEALTH PRIVATE LIMITED Full time

**Job Title**: Customer Relationship Manager (Female)

**Location**: Bangalore (Local)

**Salary**: ₹25,000/month

**Job Type**: Full-Time

**Key Responsibilities**:

- **Manage Customer Relationships**: Build and nurture relationships with customers, ensuring they are satisfied with the services provided and addressing any concerns or needs.
- **Daily Operations Management**: Oversee the day-to-day activities at the fitness centre, ensuring everything runs smoothly and efficiently.
- **Team Collaboration**: Foster strong communication and teamwork with fitness trainers and colleagues to ensure a cohesive work environment.
- **Software Updates**: Regularly update customer data and related information in the system software, ensuring accurate and up-to-date records.
- **Client Inquiries**: Provide timely and accurate responses to client inquiries, offering information on services, promotions, and membership options.
- **Problem-Solving**: Address and resolve any issues or concerns raised by clients, ensuring their experience is positive.
- **HR Compliance**: Adhere to HR-related matters, including following all company policies and procedures, maintaining confidentiality, and ensuring compliance with company rules and regulations.
- **Policy Adherence**: Understand and strictly follow company rules, policies, and guidelines to contribute to a respectful and compliant work environment.

**Qualifications**:

- Strong communication and interpersonal skills.
- Ability to maintain positive relationships with clients, colleagues, and trainers.
- Organizational skills to manage daily operations and multiple tasks.
- Familiarity with customer service or relationship management practices is preferred.
- Basic understanding of or interest in the fitness industry is a plus.
- Must be a local resident of Bangalore.
- Ability to understand and comply with company policies and HR-related matters.

Pay: ₹25,000.00 per month

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)
- Tele calling: 1 year (required)

**Language**:

- English (required)
- Hindi (required)
- kannada (required)

Work Location: In person

**Speak with the employer**
+91 7356010971
Application Deadline: 02/01/2025
Expected Start Date: 01/02/2025

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