Telecaller
2 weeks ago
**Key Responsibilities**:
- Make outbound calls to prospective and existing customers to explain products or services and generate leads.
- Answer inbound calls and address customer queries promptly and professionally.
- Maintain and update customer databases with accurate and detailed information.
- Follow up on leads and ensure consistent communication with potential clients.
- Achieve daily, weekly, and monthly call and sales targets.
- Handle customer complaints or escalate issues to the appropriate department as required.
- Provide accurate information about products, services, and promotional offers.
- Work closely with the sales and marketing teams to ensure smooth lead conversion.
**Required Skills and Qualifications**:
- Excellent verbal communication skills in English, Hindi & Telugu
- Ability to handle calls confidently and engage customers effectively.
- Basic knowledge of MS Office and CRM software (preferred).
- Strong persuasion and negotiation skills.
- Ability to work under pressure and meet targets.
- Previous experience as a telecaller, customer support executive, or similar role is a plus.
- High school diploma or equivalent (Bachelor’s degree preferred).
**Perks and Benefits**:
- Competitive salary with performance-based incentives.
- Opportunity to work with a dynamic and supportive team.
- Career growth opportunities within the organization.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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