Telecaller

2 weeks ago

Okhla Industrial Estate Delhi Delhi, India AMS Digital Full time

**About Us**:
We are a dynamic and rapidly growing Digital Marketing company, committed to delivering excellent services to our clients. Our mission is to provide high-quality customer experiences, and we are looking for motivated individuals to join our team as Telecallers.

**Responsibilities**:

- Make outbound calls to potential and existing customers to promote our products/services.
- Answer customer inquiries, resolve issues, and provide information.
- Use effective communication to close sales and build strong relationships.
- Leverage WhatsApp marketing tools to reach targeted audiences and engage with customers.
- Maintain accurate records of customer interactions, inquiries, feedback, and follow-up actions.
- Collaborate with the marketing team to refine marketing campaigns based on customer responses.
- Stay up-to-date with industry trends and best practices in telemarketing and digital marketing.

**Requirements**:

- Proven experience as a telecaller or in a similar customer service/sales role.
- Experience with WhatsApp marketing tools and strategies.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Ability to handle customer objections and provide solutions.
- Proficiency in MS Office (Word, Excel, etc.) and CRM software.
- Self-motivated and results-driven with a strong work ethic.

**Preferred Skills**:

- Basic knowledge of digital marketing principles.
- Familiarity with customer segmentation and targeting.

**What We Offer**:

- Competitive salary.
- Flexible working hours.
- Opportunities for career growth and development.
- A collaborative and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- tele sales: 1 year (required)
- total work: 1 year (required)
- Lead generation: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

Application Deadline: 27/10/2024
Expected Start Date: 28/10/2024

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