Telecalling
2 days ago
**Job Title**: Telecaller - International Logistics **Company**: Skynet Worldwide Express **Location**: Kapashera, New Delhi (Onsite) **Salary**: Up to ₹24,000 per month **Experience**: 0 - 3 years **Industry**: Logistics / Courier / Transportation **Functional Area**: Customer Success, Service & Operations **Employment Type**: Full-time, Permanent
Skynet Worldwide Express, a leading international logistics company, is looking for dynamic and enthusiastic **Telecallers** to join our team at our Kapashera office in New Delhi. This is an excellent opportunity to grow your career in the international logistics industry with a fast-paced and professional environment.
**Key Responsibilities**:
- Attending and resolving queries of the existing customers
- Provide information about our logistics services and shipment solutions
- Handle inbound inquiries efficiently and professionally
- Maintain customer databases and records
- Follow up with clients to ensure satisfaction and repeat business
- Coordinate with internal teams for shipment updates and customer support
**Requirements**:
- Good communication skills in English and Hindi
- Basic knowledge of computers and MS Office
- Prior experience in telecalling or customer service will be a plus
- Ability to handle pressure and meet targets
- Punctual, reliable, and motivated to perform
**Job Types**: Full-time, Permanent
Pay: Up to ₹24,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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