Customer Service Officer
2 weeks ago
Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, track orders, followup with logistics partners, and obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders and requests
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹22,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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