Customer Service Manager
4 weeks ago
Job Description (Japan Desk - Associate). Japanese citizens only apply. Location New Delhi, India (Aerocity Office) Position Summary As part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will collaborate closely with the local sales team to enhance customer satisfaction and contribute to business acquisition. Key Responsibilities Client Relationship Management - Regular follow-up with existing Japanese clients and identifying their business needs - Support for mobility-related clients (vehicle leasing, fleet management) Transaction Support - Assist in preparing quotations, contracts, and internal approval documents - Monitor deal progress, verify terms, and support execution Internal & External Coordination - Liaise with local sales teams (via email and meetings) - Coordinate with external partners (dealers, insurance companies, etc.) Operations & Compliance - Manage client information - Update CRM data and prepare monthly reports Marketing Support - Prepare client-facing materials (Japanese & English) - Assist in organizing seminars and events Qualifications Required - Minimum 3 years of work experience in Japan - Professional Japanese, business-level English (reading, writing, conversation) - Proficiency in Excel and PowerPoint (quotations, basic analysis, presentation materials) - Experience in client-facing roles (sales support, customer service, etc.) - No prior financial knowledge required Preferred - Basic financial knowledge (understanding of leasing/loan structures) - Knowledge of mobility-related businesses (automotive, fleet management) - Overseas work experience, strong cross-cultural communication skills (India experience is a plus) Desired Attributes - Strong customer orientation and excellent communication skills - Ability to handle complex tasks efficiently - Team player with the ability to follow instructions accurately - Eagerness to learn new knowledge and skills Key Performance Indicators (KPIs) - Number of client visits and new client approaches - Number of quotations/contracts supported, reduction in deal lead time - Customer satisfaction score, number of cross-sell proposals Employment Terms - Working Hours: Weekdays - Salary: Based on experience and skills - Benefits: As per HR policy (including VISA support and company-provided transportation) Interested candidates can connect with me at https://www.Linkedin.Com/in/amit-mukherjee-head-talent-acquisition-professional/ or can apply here.
-
Customer Service Manager
8 hours ago
Faridabad, India CITYFURNISH Full timeAbout CityfurnishCityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering...
-
Customer Service
2 weeks ago
Faridabad, India TheBroThing Full time**Responsibilities**: Meet and exceed sales targets via phone calls (Leads Provided) Successfully create sales from new and existing customer base Manage negotiations with customers Make sure customers service is upto the mark. Build rapport and establish long term relationships with customers Scheduling sessions and providing after-sales support to the...
-
Customer Service
2 weeks ago
Faridabad, Haryana, India SB eCommerce Solutions Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Customer Service & Operations CoordinatorLocation: IMT Faridabad, IndiaIndustry: Printing / PoD ManufacturingWork Type: Full-time, On-siteAbout the RoleWe're hiring a proactive, detail-oriented Customer Service & Operations Coordinator to support our print-on-demand production and global order fulfillment. This is a hybrid role that sits at the...
-
Customer Service Representative
2 weeks ago
Faridabad, India Installco Wify Technology Private Limited Full timeLooking for customer service representatives! This position requires previous customer service experience. We are looking for a full-time and committed representative who is able to field calls, answer inquiries about products, and manage and submit customer inquiries. Good listening skills are required, as well as previous work experience in the customer...
-
Customer Service Associate
1 week ago
Faridabad, India Reliance Retail Full timeCustomer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance. 1) Sales & Customer Engagement...
-
Customer Service Associate
1 week ago
faridabad, India Reliance Retail Full timeCustomer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance.1) Sales & Customer Engagement...
-
Customer Service Associate
1 week ago
Faridabad, Haryana, India Reliance Retail Full time ₹ 1,50,000 - ₹ 2,50,000 per yearCustomer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance.1) Sales & Customer Engagement...
-
Customer Service Representative
8 hours ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
-
Customer Service Representative
2 hours ago
Faridabad, India NIIT Full timeAbout NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning....
-
Customer Service
2 weeks ago
Faridabad, Haryana, India SB Ecommerce Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are hiring a proactive, detail-oriented Customer Service & Operations Coordinator to support our print-on-demand production and global order fulfillment. This is a hybrid role that sits at the intersection of customer communication, production coordination, shipment tracking, and real-time reporting.Youll be the go-to person for order flow visibilityfrom...
