QA Supervisor

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

**Job Description Summary**
- The QA Personnel should provide facility support in the development, maintenance, improvement, and management of the QMS, and all applicable statutory and regulatory requirements.
- Responsible to generate and maintain procedures, specifications, and systems to ensure customer requirements are effectively planned, and ensure that the operations, material control and processes satisfy customer and Flowserve requirements.
- Co-ordination and reporting of management quality KPI’s, customer problem resolution, conducting and supporting ISO9001 internal, external and supplier audits.
- The QA Personnel should execute the supporting activities of measuring and improving quality products and business processes.
- Operational Excellence & High Level of Customer Service Standard.

**Roles & Responsibilities**
- Drive business philosophies, perspectives, imperatives, and leadership expectations to enable site and culture transformation.
- Support in the development, implementation, and monitoring of the QMS and procedures.
- Provide support in maintaining all Quality certifications documentation for the business (ISO 9001:2015, others site’s specific)
- Drive internal and external audits and conduct various quality control spot / regular inspections on products as required during problem analysis.
- Identify areas of improvement (internal, external and supplier) and develop quality improvement programs utilizing quality tools and statistical techniques.
- Support Embrace and drive accountability and performance-based culture in leading Site Quality Programs and Cost of Quality and Support quality cultural change in the facility. Work with a proactive approach to assure accountability of KPIs compliance and reporting (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).
- Interact & communicate with customer, supplier & other functional areas including manufacturing, purchasing, production, and field service/repair to evaluate on quality issues plus resolution of any problems within process and final product acceptance.
- Provide support in Customer complaints / Escapes / Customer Feedback problem solving and be able to present results to customer and identify opportunities for process improvements.
- Partner with QC incoming, in-process and final inspection to assure Quality compliance in the site.
- Review of customer specifications associated with project Quality processes and ensure that the Quality requirements of the Project are included within the ITP (Inspection Test Plan).
- Familiar with on Hands experience of Working on a Quality Online Portal.
- Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility through Analyzing trends resulting from Statistical Data and propose suggestions/recommendations for process & Detection corrective actions.

**Required Experience ,Qualifications and Skills**
- BE Mech with 12-15 yrs experience or DME with 15-20 yrs experience in Quality preferably in Pump's OEM environment.
- NDE certification for MPI, LP, UT, RT & VT
- Must be certified internal/Lead Auditor 9001:2015
- Additionally preferred certification for ISO14001-2015 & ISO45001-2018
- Knowledge of inspection equipment found in machining, assembly and test operations of pumps and associated accessories
- Proficient in Data analysis tools & techniques, corrective action request management, RCA and CAPA tools.
- Possess Knowledge of welding, NDE, established quality st