Presales Executive

7 days ago

Mumbai, India Solar Ladder Full time

PreSales Executive

**About Solar Ladder**

Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels.

Solar Ladder is backed by marquee investors such as Axilor Ventures, Titan Capital, Atha Group & DeVC, alongside angels from Groyyo, Mamaearth among others. It has also received awards from London School of Economics, the Government of India and Facebook.

We, at Solar Ladder, are seeking PreSales Executives to join our team. You will be closely working with the sales team and learn more about the products and services of the company. This internship is an excellent opportunity for individuals interested in pursuing a career in sales.

**Essential Skills and Experience**
- Possess excellent customer service skills
- Possess in-depth knowledge of sales and marketing software
- Possess advanced interpersonal skills
- Possess a good sense of empathy and patience
- Possess advanced organizational skills
- Possess excellent verbal and written communication skills

**Key Responsibilities**
- Answering calls and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Setup and carry out the onboarding process for the customer
- Make weekly reports on customer retention
- Work with the sales team to propose customer retention solutions
- Build positive relationships with customers and business associates
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Why should you consider joining Solar Ladder?**
- If you’re looking for exponential growth at a fast pace
- If you like taking up challenging problem statements and own them on an end to end basis

**What will you get?**
- Exposure to problem statements across departments
- Relentless support from all team members to help you achieve your project goals
- Mentorship to enable your professional and personal growth

**Perks & Benefits**
- Friday Pizza nights
- Movies/Stand-up/Outdoor events sponsored By Solar Ladder
- Engagement & wellbeing activities

**Job Location **:Andheri East, Mumbai

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8169327729

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