Service Advisor Body Shop

3 days ago

Pune, India ECS Full time

Required - Service Advisor Body Shop.

Location: - Pune.

Experience: - 3+.

Notice Period: Immediate or less than 15days will be Preferred.

Job Description:
- Customer advice and care in all questions involving body repairs and paintwork as well as repair methods and economic efficiency. Ensuring customer mobility.

Preparing his own damage calculations.

Coordinating between customer and insurer (declaration of assignment and assumption of repair costs).

Preparing repair orders according to expert reports submitted, customer wishes and the guidelines of Company.

Assuring quality of third parties involved (e.g. external paint shop).

Active selling of services and parts while simultaneously ensuring customer satisfaction.

Active selling of car insurance.

Marketing of Accident Hotline and aesthetic repairs.

Monitoring orders and deadlines, preparing, checking and explaining invoices.

Responsible for final inspection, as well as performance of vehicle finish - checking for quality and orderly working.

Vehicle handover and invoice explanation to the customer.

Maintaining ongoing contact with cooperation partners (officially appointed experts, car hire companies, vehicle recovery services).

Keep update in product knowledge & prevailing promotional schemes

Promote exchange through BPS

Promote sale of lifestyle products & accessories

Generate brand awareness

Be a mentor to new joinee as & when assigned

Maintain discipline and decorum of the company and abide by all its policies which keeps on coming / being modified from time to time by the management.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹11,206.54 - ₹19,807.17 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Car Service Advisor: 3 years (preferred)

**Speak with the employer**
+91 6291958993

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