Body Shop Adviser

1 day ago

Bhosari Pune Maharashtra, India Sanjay Hyundai Full time

**JD**:
**Role : Bodyshop Advisor - Hyundai Cars**

Bodyshop Service Advisor at Hyundai Cars plays a crucial role in managing customer relationships and ensuring the efficient handling of vehicle repairs and maintenance in the bodyshop department. Here are the typical roles and responsibilities:
1. **Customer Interaction and Service**:

- Greet customers warmly, understand their concerns, and provide information about the services offered by the bodyshop.
- Listen to customer complaints or issues with their vehicles and accurately document their requirements.
- Provide estimates for repair work, including labor and parts, and explain these clearly to customers.

2. **Coordination with the Bodyshop Team**:

- Communicate customer requirements to the technicians and bodyshop team for accurate repairs and services.
- Ensure that work orders are clearly written and detailed, specifying the necessary repairs and services to be performed.
- Monitor the progress of repair work and update customers on the status of their vehicles.

3. **Service and Repair Management**:

- Oversee the repair and maintenance processes, ensuring that work is carried out efficiently and meets Hyundai’s quality standards.
- Coordinate with the parts department to ensure that necessary parts are available for repairs and replacements.
- Perform quality checks on completed repairs to ensure the vehicle is restored to the manufacturer’s standards before returning it to the customer.

4. **Customer Communication and Satisfaction**:

- Maintain regular communication with customers regarding repair status, any additional repairs needed, and estimated completion times.
- Resolve any customer complaints or issues, ensuring a high level of customer satisfaction and service quality.
- Follow up with customers post-service to ensure satisfaction and address any additional concerns.

5. **Documentation and Reporting**:

- Maintain accurate records of services provided, customer interactions, and vehicle repair history in the system.
- Prepare reports on work completed, including details on labor hours, parts used, and overall costs.
- Ensure all necessary paperwork, such as insurance claims and approvals, is properly managed and processed.

6. **Sales and Upselling**:

- Offer additional services or products that may be beneficial to the customer, such as maintenance packages or vehicle accessories.
- Inform customers about ongoing promotions or service packages to increase sales and customer retention.

These responsibilities highlight the service advisor's role in maintaining a balance between customer satisfaction, operational efficiency, and adherence to Hyundai's service standards.

**Job Types**: Full-time, Permanent

Pay: ₹12,514.14 - ₹25,111.33 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Service Advisor

    6 days ago

    Chinchwad, Pune, Maharashtra, India Kundan Cars Pvt Ltd Full time

    Interact with customers during reception. - Documenting Customer’s problem/symptoms in a body paint shop order and defining the scope and type of work. - Defining and explaining time and costs to be expected or firmly establishing the time and costs. - Coordinating the scope of services for repair and maintenance with the Customer / Insurance Surveyor and...

  • Service Advisor- Body

    2 weeks ago

    Pune, Maharashtra, India ProPMO Services Full time

    Job Summary As a Body shop Service Advisor you are the professional manager of the entire Customer oriented Body and Paint shop service process You set the standards for Customer support You see every contact with the Customers as a professional challenge and feel responsible for the Customer problems until they have been resolved Customer appreciates...

  • Auto Electrician/Technician/Body shop Advisor/

    2 weeks ago

    Pune, Maharashtra, India Mycitypune Full time

    Job DescriptionKey Responsibilities:For Auto Electrician / Technician:- Diagnose, repair, and maintain electrical systems and components of vehicles including wiring, lighting, and electronic modules.- Perform routine and complex mechanical repairs, including engine, transmission, and brake systems.- Conduct vehicle inspections to identify faults and...

  • Auto Electrician/Technician/Body shop Advisor/ Sr.Denter

    2 weeks ago

    Pune, India Mycitypune Full time

    Job Description Key Responsibilities: For Auto Electrician / Technician: - Diagnose, repair, and maintain electrical systems and components of vehicles including wiring, lighting, and electronic modules. - Perform routine and complex mechanical repairs, including engine, transmission, and brake systems. - Conduct vehicle inspections to identify faults and...

  • Body Shop Manager for automobile dealership

    2 weeks ago

    Nagpur City H.O, Nagpur, Maharashtra, India MEB Pharma PVT. LTD Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Having experience of handling body shop unit.Experience of floor incharge also requiredMaintaining work reportHandling customer queries, Cost estimation, time estimation.Revenue generation.Job Types: Full-time, PermanentPay: ₹25, ₹40,000.00 per monthBenefits:Paid sick timePaid time offProvident FundEducation:Bachelor's (Preferred)Experience:total work: 1...

  • Service Advisor

    1 week ago

    Pune, India HI-TECH INFORMATION & FAST SERVICES Full time

    **About Company.** Currently we are having an urgent opening with one of our reputed clients in Pune. The company is into Automotive Services Industry, ISO Certified organization with offices and facilities across Maharashtra. **No. of Position : -** 20 Position : - SERVICE ADVIOSR. Location : -WAGHOLI Location/BAVDHAN Location Education /...

  • Body Shop Manager

    23 hours ago

    Kamothe, Navi Mumbai, Maharashtra, India Tata Heritage Full time ₹ 30,000 per year

    Job Title: Bodyshop ManagerLocation: Tata Car Service Center, Tata Heritage, KamotheDepartment: Bodyshop / ServiceReporting To: Service Manager / General ManagerEmployment Type: Full-timeJob Summary:We are seeking a highly motivated and experienced Bodyshop Manager to oversee and manage the bodyshop operations at our Tata Heritage Kamothe service center. The...

  • Paint Shop Incharge

    2 weeks ago

    Pune, India Talent Hired-the Job Store Full time

    Role & responsibilities Production: All Process Line Stage allocated Manpower allotment, Absenteeism arrangement, Equipment Breakdown Management Quality; Customer Quality NG Monitoring, Inline Quality Parameters Process Audit, Hourly Final Line NG Monitoring Process; DMS Monitoring for line related issues, Body shop Quality NG Reduction, All Process Line...

  • Paint Shop Incharge

    24 hours ago

    Pune, Maharashtra, India Talent Hired-the Job Store Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesProduction: All Process Line Stage allocated Manpower allotment, Absenteeism arrangement, Equipment Breakdown ManagementQuality; Customer Quality NG Monitoring, Inline Quality Parameters Process Audit, Hourly Final Line NG MonitoringProcess; DMS Monitoring for line related issues, Body shop Quality NG Reduction, All Process Line...

  • Graduate Apprentice Trainee

    2 weeks ago

    Chakan, Pune, Maharashtra, India Mahindra & Mahindra Ltd Full time

    **Responsibilities & Key Deliverables** - 1 Ensure capacity availability and delivery based on the CPPC plans for next 3 to 4 four years in terms of machinery and manpower. 2 Ensure elimination of customer quality issues. 3 Ensure safety of people working in and for Body shop. 4 Take steps toward sustainability initiatives viz, reduction in FOS. 5 Develop...