Jwellrey Retail Trainer

2 weeks ago

Ukkadam Coimbatore Tamil Nadu, India J Pencil Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Deliver training modules for staff across retail sales, Back end, Telecalling, cashiers and Managerial staff.
- Conduct onboarding sessions for new employees on jewellery basics, product knowledge, and brand guidelines.
- Train sales associates on effective selling techniques, customer service, and handling valuable and precious goods.
- Educate teams on jewellery types, gemstones, precious metals, hallmarking, and care instructions.
- Stay updated with current trends, certifications, and industry standards and incorporate them into training.
- Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking.
- Collaborate with management to identify training needs and improve team competencies.
- Maintain and update training documentation and manuals.
- Conduct periodic refresher courses and skill enhancement workshops.
- Conduct on the Job training
- Asses training effectiveness at the floor and make necessary corrections there and then

**Required Skills & Qualifications**:

- Graduate in Jewellery Design, Gemology, or related field (preferred).
- Strong knowledge of gold, diamond, gemstones, and hallmarking standards.
- Experience in retail training or jewellery manufacturing training is a plus.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in regional/local languages is an advantage.
- Ability to simplify complex information and train individuals at different skill levels.

**Preferred Qualifications**:

- Certification from GIA/IGI/NIFT/NID or other recognized jewellery institutions.
- Prior experience working in a reputed jewellery brand.
- Experience with e-learning platforms or virtual training tools.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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