Customer Service Executive

1 week ago

Gurugram Haryana, India TAJ PLACEMENT SERVICES Full time

**Job Location**: Gurgaon (Training for 20 days - Paid)
**Working Days**: 5.5 days a week
**Shift Timing**: Day Shift

**Key Responsibilities**:

- Provide accurate and timely responses while maintaining a high level of customer satisfaction.
- Resolve customer complaints and escalate complex issues when necessary.
- Maintain records of customer interactions and follow up on unresolved cases.
- Collaborate with other departments to ensure prompt issue resolution.
- Adhere to company policies and quality standards in every customer interaction.

**Requirements**:

- Excellent **written communication skills** in English.
- Ability to handle multiple customer interactions efficiently.
- Strong problem-solving and analytical skills.
- Basic computer proficiency and familiarity with CRM tools is a plus.
- Willingness to **complete 20 days of paid training in Gurgaon** before joining operations.

**Perks & Benefits**:

- **Paid training** for 20 days in Gurgaon.
- Growth opportunities within the organization.
- A friendly and professional work environment.

If you are passionate about customer service and have the required experience, we encourage you to apply

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person

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