Warranty Supervisor

6 days ago

Meerut Uttar Pradesh, India Shree Dev Honda Full time

**Department**: Service Warranty

**Location**: Major Dhyanchand nagar, Delhi Road

**Key Responsibilities**:

- Supervise end-to-end warranty claim process for all vehicles and spare parts.
- Check diagnosis reports, videos, photos, and job cards before claim submission.
- Ensure all documents are accurate as per Honda warranty policies.
- Coordinate with Head Technician for correct defect codes and descriptions.
- Maintain record of all submitted, approved, and rejected claims.
- Follow up with Honda for claim approvals or pending cases.
- Train technicians and service staff on correct warranty procedures.
- Monitor parts return processes and ensure timely dispatch of warranty parts.
- Maintain MIS reports of warranty claims for management review.
- Reduce claim rejection rate by improving documentation quality.
- Attend monthly online/offline warranty meetings or trainings by Honda.

**Required Skills & Qualifications**:

- Minimum 2-3 years’ experience in warranty handling (preferably automobile sector).
- Strong knowledge of Honda warranty policies & DMS/JMD software.
- Good communication and coordination skills.
- Detail-oriented and strong documentation ability.
- Basic knowledge of Excel and report preparation.
- Ability to train and guide junior staff.

**Job Types**: Full-time, Permanent

Work Location: In person

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