Dispatch Supervisor

2 days ago


Partapur Meerut Uttar Pradesh, India PRAKASH SPORTS INDUSTRIES Full time

**Dispatch Planning**:

- Dispatch will be scheduled only after full payment confirmation or as per approved credit terms.
- Orders must be cross-verified with the final invoice and client confirmation before planning dispatch.
- All equipment must be QC-checked, properly packed, and labeled with the client’s name and order ID
- **Inventory & Packing**:

- Ensure the correct model and quantity of products as per the client’s final order.
- Use proper packing material to avoid any damage during transit.
- Photograph the packed goods before loading as record.
- **Logistics Coordination**:

- Share complete dispatch details with the logistics partner including delivery address, contact person, and time of delivery.
- Get confirmation from the logistics provider and share tracking info with the client.

**Shortage Management**
- In case of **shortage due to stock unavailability or production delay**, update the sales representative in advance.
- Mention clearly on the invoice or delivery challan:

- "Following items are pending due to shortage. Will be dispatched separately in the next lot."_
- Update the **shortage follow-up sheet** with expected availability and dispatch timeline.
- Pending dispatch must be completed within the committed timeline to avoid client dissatisfaction.

8. You must be **pre-planned and fully aware** that the given order is **100% completed** before dispatch.

9. If you find that **any material is short or pending**, you are responsible for immediately coordinating with the **manufacturing/production department**.

10. All shortages must be **fulfilled within the committed order timeline** - no excuse will be accepted later.

11. It is your responsibility to ensure that the dispatch is complete and accurate, and to avoid any delay or miscommunication with the client.

**Strict action will be taken if any dispatch is found incomplete without prior information and follow-up.**
- **Documentation**:

- Ensure all dispatch documents are ready - invoice, delivery challan, warranty form, etc.
- Get the client’s acknowledgment on delivery and keep a signed POD (proof of delivery) copy.
- **Internal Reporting**:

- Sales and dispatch teams must coordinate and update the dispatch status in the tracking sheet.
- Any delay or issue must be reported to the concerned manager immediately.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Work Location: In person


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