Receptionist/administration

1 day ago

Dadar Mumbai Maharashtra, India Pride Hotels Full time

*
- Job Summary:
Key Responsibilities:

- **Sales Support**:

- Assist the sales team with daily administrative tasks and provide support to ensure efficient operation of the sales department.
- Prepare and process sales orders, quotes, and invoices accurately and in a timely manner.
- Coordinate and schedule sales meetings, appointments, and travel arrangements for the sales team.
- Maintain and update customer databases, sales records, and reports.
- **Customer Service**:

- Respond to customer inquiries and provide information about products, services, and order status.
- Resolve customer issues and complaints promptly and professionally.
- Build and maintain strong relationships with customers and clients.
- **Coordination**:

- Coordinate with other departments to ensure seamless order processing and delivery.
- Monitor and track sales performance metrics and generate reports for management review.
- Assist in the preparation of sales presentations, proposals, and contracts.
- **Administrative Duties**:

- Manage and organize the sales department's documents, files, and correspondence.
- Handle office supplies and equipment needs for the sales team.
- Perform general office duties such as answering phones, handling mail, and filing.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in business administration, sales, or related field preferred.
- Proven experience in a sales support or administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with CRM software (e.g., Salesforce) is a plus.
- Strong organizational and time management skills.

**Skills**:

- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive attitude.

Preferred Experience:

- Familiarity with sales processes and terminology.
- Experience in Hospitality.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

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