Customer Support Associate

3 days ago


Ahmedabad, India Purple Bridge Consulting Full time

We are looking for an detail-oriented Market research to assist in improving the operations and decision-making of our business. The Market research responsibilities include researching, collecting, analyzing, and interpreting data, and using the data to guide the business's decision-making. A research analyst should be prepared to work in various sectors, such as marketing, business operations, and finance.

Job Details
- Working Shift - 12 pm to 9 pm or 1 PM - 10 PM / 7:30 PM - 4:30 AM (Rotational shift) & Monday to Friday

Salary Range - 25k - 30k (It will depend on the interview)

Job Location - Prahladnagar Ahmedabad

Job Description:
- 1. Collect and Analyze data through primary and secondary research

methodologies. This would include interviewing B2B personas (over the phone) to capture their view and opinions. Capturing all the available information/data available through internet research

2. Gathering data on competitors, consumers, and market situations

3. Gathering data on consumer preferences, demographics, buying habits and needs.

4. Gathering data on businesses, their strategies, policies, and financials.

5. Devising and evaluating methods to collect data through questionnaires, survey and opinion polls.

Skills
- 1. Excellent command over English Language and interpersonal skills

2. Hands on experience with MS Excel and Word

3. Time management skills

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- UK shift
- US shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Cold calling: 1 year (preferred)
- Market research: 1 year (preferred)
- Communication skills: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location



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