Unicef- Delhi- Telemarketing Executive

5 days ago

Delhi Delhi, India UNICEF Full time

**Hiring alert for Freshers and Experienced**

**Key Responsibilities**:

- Dialed outbound calls to prospective donors or supporters, provide them the required information about the campaign and donation process and ensure to convert the prospect to an opportunity (Pledges/ Follow ups/ Closures) thereby achieving financial goals and KPIs.
- Positively engaging with the donors and motivating them to support UNICEF by continuing to donate on along-term monthly basis.
- Raising awareness of UNICEF’s work with children around the world and our advocacy and programmework around India.
- Collect all the donor information and other relevant data for processing the donations and donor communications.
- Convincing the donors to maintain a minimum balance every month and continue their long-term support
- Suggesting solutions based on donor’s needs and requirements.
- Ensure that all communication is conducted in a professional and courteous manner, and that all donors or supporters are treated with respect and consideration.

**Requirements**:

- Excellent communication and interpersonal skills, with the ability to build rapport with donors or supporters over the phone.
- Practical understanding of tele calling fundraising /sales techniques.
- Cultural and other sensitivities - the ability to provide information verbally clearly and effectively

Excellent telephone etiquette, negotiation, and convincing skills.
- Proficiency in using computers and CRM software.
- Proficiency in English is a must, with proficiency in the respective local language being an additional asset, and proficiency in regional languages being the best asset.

Language Requirements: Excellent communication skills in English and any one vernacular (Hindi, Punjabi, Telegu, Tamil, Malayalam or Kannada).

Personality Traits:

- Positive
- Clear communication
- Warm
- Empathetic
- Target driven.
- Active listener
- Team Player

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Diploma (required)

**Language**:

- English (required)

Work Location: In person

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