Tele Marketing Executive

5 days ago

Delhi Delhi, India UNICEF Full time

**About UNICEF**:
Since, 75 years UNICEF is reimagining the future for every child. UNICEF works in over 190 countries and

territories to protect the rights of every child. The world’s largest provider of vaccines, we support child health and

nutrition, safe water and sanitation, quality education and skill building, HIV prevention and treatment for

mothers and babies, and the protection of children and adolescents from violence and exploitation.

**Key Responsibilities**:

- Dialed outbound calls to prospective donors or supporters, provide them the required information about the campaign and donation process and ensure to convert the prospect to an opportunity (Pledges/ Follow ups/ Closures) thereby achieving financial goals and KPIs.
- Positively engaging with the donors and motivating them to support UNICEF by continuing to donate on a

long-term monthly basis.
- Raising awareness of UNICEF’s work with children around the world and our advocacy and programme.

work around India.
- Collect all the donor information and other relevant data for processing the donations and donor communications.
- Convincing the donors to maintain a minimum balance every month and continue their long-term support.
- Suggesting solutions based on donor’s needs and requirements.
- Ensure that all communication is conducted in a professional and courteous manner, and that all donors or supporters are treated with respect and consideration.

**Requirements**:

- Excellent communication and interpersonal skills, with the ability to build rapport with donors or supporters over the phone.
- Practical understanding of tele calling fundraising /sales techniques.
- Cultural and other sensitivities - the ability to provide information verbally clearly and effectively.

Excellent telephone etiquette, negotiation, and convincing skills.
- Proficiency in using computers and CRM software.
- Proficiency in English is a must, with proficiency in the respective local language being an additional asset, and proficiency in regional languages being the best asset.

Language Requirements: Excellent communication skills in English and any one vernacular (Hindi, Punjabi, Telegu, Tamil, Malayalam or Kannada).

**Personality Traits**:

- Positive
- Clear communication
- Warm
- Empathetic
- Target driven.
- Active listener
- Team Player

**Mandatory both doses of covid vaccination.**

**Persolkelly 3 months contract and then an annual renewable contract.**

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Language**:

- English (required)
- Hindi (required)
- Any Regional Language (preferred)

Work Location: In person

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