Customer Ce-1

2 days ago

India NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Job Title: Customer Engineer - ATM service maintenance engineer

Job Grade: 6

Job Location: Sehore, MP

Note
- It will be a field job as below profile summary is of an ATM field service engineer.

Position Summary:
Position responsible for providing installation, maintenance, and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction

Key Areas of Responsibilities:

- Provides prompt and courteous service responses to routine customer enquiries (for Tier I products)
- Performs minor maintenance, repairs and component replacement at the module level
- Assists in site preparation including cable installation, staging and standard testing of equipment
- Maintains parts inventory and related records
- Provides status reports throughout a service
- Diagnose problems - based on the information provided in assigned call as well as working with the customer to determine all issues at the site
- Responsible for ownership of customer issues until resolution according to SLA agreements

Develops and applies knowledge of:

- Security procedures
- Service level agreement requirements
- Escalation procedures
- Tools and processes for completing machine repairs
- Organize and plan time effectively
- Complete NCR specific Certification based on business/district needs and assigned LOBs as prescribed by manager

Basic Qualifications:

- High School Diploma or Equivalent
- Formal vocational or technical certification
- Associate's Degree preferred
- CompTIA, A+/N+ Certification preferred

Experience Required: 2 years of related experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

  • CE Content Management Analyst

    4 days ago

    Pune, India Wolters Kluwer Full time

    Job Description Basic Function The CE or CME Content Analyst is responsible for contributing to the development, accreditation, and publishing of accredited learning programs. Responsibilities include online content publishing and quality assurance review, CE-CME record-keeping according to accreditation requirements, responding to customer service...

  • CES Technician

    2 weeks ago

    Rewari, India Air Liquide Full time

    Job Description How will you CONTRIBUTE and GROW Build, commission, install, operate & maintain standard solutions on customers sites (examples : Packaged Gases, Bulk or On site, Hydrogen/Biogas stations). Key Responsiblities : - BULK installations, PG installations & application - operation & Maintenance - Zero breakdown - Ensures that all CES bulk + PG...

  • Senior Technical D365 CE Consultant

    3 weeks ago

    India NSKH Tech Full time

    Job Description Job Title: Senior Technical D365 CE Consultant Work Mode: Remote Shift Timing: Australia Shift (4:30 AM 12:30 PM IST) Engagement: contract Role Overview We are seeking a Senior Technical D365 CE Consultant to lead the design, development, and implementation of Dynamics 365 CE solutions. The role involves solution architecture, technical...

  • Msd365 CRM/ce

    3 days ago

    India Heptarc Technology Solution Full time

    **Experience: - ** 5-10 years **Work Model**:Hybrid **Locations**: Bangalore, Hyderabad, Kolkata,Pune **Employment Type**: Fulltime with Client - Prior feedback has mandated these skills: Dynamics 365 CE experience, D365 CE experience, FES, CRM. - Developer with experience in BFSI Domain is mandatory **Required Skills (Mandatory / Must Have)**: -...

  • CRM CE

    2 weeks ago

    Bengaluru, India HCLTech Full time

    Job Description Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions. Ability to customize application using Java scripts, Plug-Ins etc. Leverage Power Platform capabilities like Power Automate, PowerApps / Canvas apps wherever...

  • Amdocs CES Consultant-(Immediate Joiner)

    1 week ago

    India DigiHelic Solutions Pvt. Ltd. Full time

    Job Title-Amdocs CES Consultant. Experience-4+ Years. Location-Pan India. Strong expertise in Amdocs CES Billing Data Model and Functionality, including: o Customer Billing Product (CBP) o Amdocs Billing APIs and Web Services o

  • CRM CE

    1 week ago

    Bengaluru, Karnataka, India, Karnataka HCLTech Full time

    •Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions. •Ability to customize application using Java scripts, Plug-Ins etc. •Leverage Power Platform capabilities like Power Automate, PowerApps / Canvas apps wherever applicable. ...

  • Microsoft Dynamics 365 Ce Architect

    2 weeks ago

    India Bloom Consulting Services Full time

    Not Disclosed - Full Time - Architect, C#, CRM Experience **15.0 - 20.0 Years** Offered Salary **2,600,000.00 - 4,200,000.00 Lakh** Notice Period **Not Disclosed** **Title: Microsoft Dynamics 365 CE Architect** **Position: 1** **Required Qualifications**: - This position may require travel to the US. - Bachelor’s degree or foreign equivalent...

  • Microsoft Dynamics 365 Ce Architect

    5 days ago

    India Bloom Consulting Services Full time

    Not Disclosed - Full Time - Architect, C#, CRM Experience **15.0 - 20.0 Years** Offered Salary **2,600,000.00 - 4,200,000.00 Lakh** Notice Period **Not Disclosed** **Title**:shoppingmode** **Microsoft** Dynamics 365 CE Architect** **Position: 1** **Required Qualifications**: - This position may require travel to the US. - Bachelor’s degree or...

  • Microsoft Dynamics 365 Ce Architect

    5 days ago

    India Bloom Consulting Services Full time

    Architect, C#, CRM - NA - Full Time Experience **15.0 - 20.0 years** Offered Salary ** +91-XXXXXXXXXX Notice Period **Not Disclosed** **Title: Microsoft Dynamics 365 CE Architect** **Position: 1** **Required Qualifications**: - This position may require travel to the US. - Bachelor’s degree or foreign equivalent required from an accredited...