App Support(Unix/SQL/ Shell Scripting)

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**:
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

**What you will be doing**:

- Provides technical and business monitoring & Observability support for users of client Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Act as a liaison between users, interfacing internal technology groups and vendors.
- Participate in Custom solution releases, from development, testing and deployment into production.
- Perform testing, upgrades & checkouts after new version releases and infrastructure updates.
- Develop and maintain technical support documentation.
- Drive ideas and information impacting the business positively by ensuring the quality of work provided by self and others.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Perform duties and functions as assigned in a concise and logical manner.
- Operate with a limited level of direct supervision.
- Independently Functioning as well as a team player.
- Has excellent communication and diplomacy skills to persuade and influence.
- Ability to communicate appropriately to relevant stakeholders.

**What you bring**:

- 1+ years’ experience and well versed with Unix/Linux, should be comfortable with scripting.
- Technical role with primary skills in Linux and secondary skills in Windows
- Good experience in any of the web servers (Websphere/ JBOSS/ Tomcat/ Apache/ IIS)(installation & configuration).
- Good experience in SQL/ Oracle DB
- Good experience in Scripting (Shell, PowerShell)
- SSL Certificates Management, installation and configuration
- Exposure to Password Management
- Exposure to Security Vulnerability Remediation
- Good to have CI/CD tools (Jenkins) knowledge or experience.
- Web, APP and Networking architecture
- Knowledge in IT Infrastructure and Environment
- Hands-on experience in a SDLC is strongly desired.
- Rotational Shift (India Day and night) and flexibility to work in Weekends as well.
- Ability to work with many cross-functional teams inside the IT organization along with Technology Services.
- Ability to understand interdependencies between the physical and logical configurations within IT environments.
- Ability to drive external and internal customer satisfaction.
- Ability to establish and manage priorities effectively and multi-task.
- Ability to learn quickly and willingness to continuously learn and enhance skills.
- Ability to demonstrate interpersonal and team building skills and manage conflict.
- Ability to communicate effectively verbally and in writing.
- **Education Requirements**:
Bachelor’s degree or the equivalent combination of education, training, or work experience.

**What we offer you**:

- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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