Bpo Call Centre

15 hours ago

Nagpur, India Goodwill international Full time

**Job Title**: BPO Telecaller

**Department**: Customer Service

**Reports To**: Team Lead

**Summary**:
**Responsibilities**:

- Answer inbound and outbound calls from international customers
- Resolve customer issues and complaints in a timely and efficient manner
- Provide excellent customer service and support
- Upsell and cross-sell products and services
- Maintain customer records and databases
- Stay up-to-date on company products and services
- Attend training and development sessions

**Qualifications**:

- Excellent verbal communication skills
- Strong customer service skills
- Ability to work independently and as part of a team
- High school diploma or equivalent
- Bilingual in English and another language is a plus

**Benefits**:

- Competitive salary and benefits package
- Paid training
- Opportunities for advancement
- Fun and supportive work environment

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Flexible shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8261089306

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