Executive - Warehouse Operations - Contract Logistics

5 days ago


Gujarat, India DP World Full time

Key responsibilities Operations Management
- Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
- Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
- Need to plan required manpower in line with volume fluctuations.
- 150 plus staff needs to be handled independently with teamwork.
- Responsible for loss control of site.
- Need to analyze ops miss report and productivity.
- Need to ensure good hygiene of warehouse.
- Timely reply of customer queries.
- Not to compromise on safety of employees and premises.
- Timely escalations to Management on non-compliance.
- Timely revert on mail for any short/ excess shipments received.
- Plan for Improve productivity of the site.
- Layout wise manpower planning.
- Regional P & L management
- Ensure zero debits from customer.
- Avoid productivity loss in Ops to sustain margins.
- Ensure P & L in line within budget
Customer relationship Management
- Support in customer based on timely need.
- Resolving customer queries and sending reports timely.
- Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager

QUALIFICATIONS & COMPETENCIES
- Minimum 2-3 industries experience with at least 4 years in relevant industry.
- Rich Exposure to DC Operations
- Ability to work under advanced IT environment/Tech savvy.
- Full awareness on SAP and WMS transactions as well.
- Graduate / Postgraduate from reputed university preferably in Operations and supply chain management



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