Customer Service Representative

2 days ago

Airoli Navi Mumbai Maharashtra, India Hansa Direct Full time

Greeting from Hansa Direct

We are hiring customer service executive
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level

Minimum Requirement:

- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- Languages required - Gujrati, Tamil, Telegu, Kannada, Malayalam, Bengali, Oriya

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,518.77 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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