Retail Jewellery Sales Trainer

2 days ago

Jamshedpur, India Keshavji Chhaganlal Jewellers Private Limited Full time

**Key Roles and Responsibilities**:
1. **Training & Development**:

- Design, develop, and deliver engaging training programs for new and existing sales staff.
- Conduct induction programs for new joiners on jewellery basics, store policies, and company standards.
- Provide regular on-the-job training, role plays, and refresher sessions.

2. **Product Knowledge**:

- Train staff on 22kt, 24kt, diamond, platinum, and silver jewellery.
- Educate team on jewellery certifications (e.g., BIS Hallmarking, IGI, GIA).
- Explain features, benefits, and value propositions of various jewellery collections.

3. **Sales Skills Enhancement**:

- Coach staff on upselling, cross-selling, handling objections, and closing techniques.
- Improve customer engagement techniques through storytelling and emotional connect.
- Reinforce grooming standards and selling etiquette.

4. **Customer Service Training**:

- Guide staff on handling different customer profiles and delivering superior service.
- Train on complaint handling, after-sales support, and loyalty building.

5. **Performance Evaluation & Feedback**:

- Monitor performance during training and provide constructive feedback.
- Identify skill gaps and develop personalized improvement plans.
- Coordinate with store managers on staff progress and improvement areas.

6. **Standard Operating Procedures (SOPs)**:

- Ensure adherence to SOPs across all stores.
- Conduct training on billing systems, gold weight checking, invoicing, and safety standards.

7. **Reporting & Documentation**:

- Maintain training records, attendance, and feedback reports.
- Prepare monthly reports on training activities and outcomes.
- Share improvement suggestions with HR and Sales Management.

**Key Skills**:

- Excellent communication and presentation skills
- Strong interpersonal and leadership abilities
- Patience and adaptability
- Analytical and problem-solving mindset
- Proficiency in regional language(s) and English

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

  • Jewellery sales

    5 days ago

    Jamshedpur, Jharkhand, India ORRA Fine Jewellery Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    ORRA Fine JewellersGlobal Pioneers in the art of jewelry and diamond perfection since 1888. ORRA's diamonds are rare, unique & responsibly sourced. 95+ stores. 40Brief Job Description (just an indicative list and not limited to the following)Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer...

  • Retail Sales Officer

    3 weeks ago

    Jamshedpur, Jharkhand, India BDS Retail Full time

    Qualifications - must be higher secondary passed - must have good communication skills - must have ability to drive sales and meet targets - must be able to ensure exceptional customer service Must have minimum 1 year of experience in Retail Industry Job Types Full-time Permanent Pay 12 000 00 - 17 000 00 per month ...

  • [Apply Now] Jewellery Sales

    4 days ago

    Jamshedpur, JH, IN ORRA Fine Jewellery Full time

    ORRA Fine Jewellers Global Pioneers in the art of jewelry and diamond perfection since 1888 ORRA s diamonds are rare unique responsibly sourced 95 stores 40 Brief just an indicative list and not limited to the following 1 Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences...

  • Retail Salesperson

    2 weeks ago

    Jamshedpur, India Faiz Facilities Management System Full time

    **Job Title**: Sales Girl **Vancancies: 08 Nos.** **Location**: FMS MART, Dhatkidih, Jamshedpur **Work Timing**: 9:00 AM to 9:00 PM (Rotational Shifts) **Work Days**: Rotational (including weekends and holidays) **Work Holiday**: Alternate weekend 01 day off **FMS MART**, Dhatkidih’s leading retail superstore, is looking for dynamic, customer-focused,...

  • Customer Care Executive Trainer

    1 week ago

    Jamshedpur, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - **TOT Certification is a must**: - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of...

  • Customer Care Executive Trainer

    1 week ago

    Jamshedpur, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of Learning...

  • Urgent Hiring for Retail Sales Officer(Ethnic Wear)

    2 weeks ago

    Jamshedpur, India Careerhaat Full time

    **An well renowned industry is looking for Retail Sales Officer(RSO) for our Ethnic wear Stores on urgent basis in Jamshedpur.** **Job Location-** **( Bistupur - Jamshedpur)** **Gender-Only Male required** **Experience required - Min. 0 - 3 Years in Retail (Ethnic wear Vertical preferred) / Freshers can also apply** **Salary: Starting Salary - Min -...

  • Retail Store Sales

    6 days ago

    Jamshedpur, India Dirums Collective Private Limited Full time

    **Job Title**: Salesperson - Medical Pharmacy Store **Responsibilities**: - Assist customers with purchasing medicines and other pharmacy products. - Read and interpret prescriptions to ensure accurate dispensing. - Provide basic guidance on medication use and answer customer queries. **Requirements**: - Prior experience in a medical pharmacy store or...

  • Sale Executive

    1 week ago

    Jamshedpur, India Link Full time

    sales supervisor oversees the work of retail or non-retail sales employees. The sales supervisor may also perform some tasks of a manager, such as purchasing, accounting and budgeting. Retail sales supervisors may ship goods, arrange displays and help customers as well as assist staff. **Salary**: ₹15,000.00 - ₹30,000.00 per month Day range: - Monday...

  • Hiring - Store Manager (Retail Industry) - Jamshedpur

    2 weeks ago

    Jamshedpur, Jharkhand, India Healthkart Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Hiring Store Manager for HealthKart Retail StoreDesignation-Store ManagerLocation- JamshedpurJob Specification:-Energetic and ready to take challenges.Demonstrable leadership abilitiesAge between Exp - 0 to 8 yearIndustry: Health Supplement & sports nutrition preferable, Retail StoreHaving sound knowledge of Nutrition and supplements, retail salesShould have...