F&b Captain

15 hours ago

Bandra Mumbai Maharashtra, India DJRS Hopsitality Full time

**Job Title**: Food & Beverage Captain

**Department**: Food & Beverage - Restaurant
**Reports To**: Restaurant Manager / F&B Supervisor
**Location**: Bandra & Andheri

**Position Summary**:
The Food & Beverage Captain is responsible for ensuring smooth day-to-day operations of the restaurant, with a hands-on approach to service. The role involves supporting service staff, maintaining high standards of hygiene and service, and delivering an exceptional guest experience at all times.

**Key Responsibilities**:

- Assist in the preparation of the restaurant for service, including table setups, cleanliness, and equipment checks.
- Greet guests professionally, assist with seating, and present menus.
- Take and process food and beverage orders accurately and efficiently.
- Serve food and beverages in accordance with established service standards.
- Monitor and maintain cleanliness and hygiene of the dining area at all times.
- Coordinate with the kitchen and bar to ensure timely and accurate service.
- Guide and support junior service staff during operations and assist during peak hours.
- Respond promptly to guest inquiries and resolve issues with professionalism and discretion.
- Maintain and restock service stations, cutlery, crockery, and glassware as required.
- Ensure compliance with food safety, hygiene, and sanitation protocols.
- Assist in closing duties, including clearing tables, resetting the dining area, and preparing for the next shift.

**Skills and Competencies**:

- Strong interpersonal and communication skills
- In-depth understanding of restaurant service operations
- Excellent customer service and guest handling abilities
- Ability to work under pressure in a fast-paced environment
- Attention to detail and high standards of cleanliness and service

**Qualifications and Experience**:

- Minimum Diploma or Certification in Hotel Management or Hospitality preferred
- 2-3 years of experience in food and beverage service, preferably in a restaurant or hotel
- Prior experience as a Senior Steward or Waiter with leadership responsibilities is desirable
- Working knowledge of POS systems and basic inventory handling is an advantage

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

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