Customer Service Executive

2 days ago

Mumbai Maharashtra, India Vibrantzz Management Services Full time

**Job Title**:Customer Service Executive - International BPO (Multiple Domains)

**Location**: Mumbai
**Work Mode**: Work from Office
**Employment Type**: Full-Time
**Industry**: BPO / Customer Service
**Joining**: Immediate Joiners Preferred

**Shifts**: Rotational (Any 9 hours within the time slots below):

- **US Shift**: 05:30 PM - 10:30 AM, any 9 hours working.
- **UK Shift**: 11:30 AM - 03:00 AM, any 9 hours working.
- **Australia Shift**: 03:00 PM - 03:00 AM, any 9 hours working.

**Salary**: Upto ₹35,000 + Performance-Based Incentives

**About the Role**:
We are currently hiring **Customer Service Executives** for a reputed International BPO client, supporting global customers across key domains such as **Telecom, Finance, Airline, and E-commerce**. The role is ideal for individuals who are customer-focused, possess strong communication skills, and are looking for long-term career opportunities in a global work environment.

**Key Responsibilities**:

- Address customer queries, service requests, and complaints professionally and efficiently
- Deliver accurate information, ensure customer satisfaction, and adhere to quality standards
- Maintain proper documentation of customer interactions in internal systems
- Collaborate with internal teams when necessary to resolve complex issues
- Meet performance targets such as resolution time, call quality, and customer satisfaction scores
- Good verbal and written communication skills in English
- Strong interpersonal skills and ability to work in a team-oriented environment
- Basic computer proficiency with good typing speed
- Willingness to work in rotational/night shifts as per business needs
- Qualification: HSC / Undergraduate / Graduate

**How to Apply**:

- **Call/WhatsApp**: 8369871512
- **Regards,**_
- **Shawn Pinto,**_
- **Vibrantzz Management Services.**_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8369871512

  • Customer Service Executive

    2 days ago

    Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

  • Customer Service Representative

    7 hours ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Service

    2 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Bpo Customer Service Navi Mumbai

    2 weeks ago

    Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • Customer Service Representative

    4 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Executive

    7 hours ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Assistant

    2 days ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    **Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...

  • CSA (Customer Service Associate)

    4 days ago

    Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person

  • Malayalam Customer Service

    2 weeks ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...