Telesales Executive

7 days ago

Laxmi Nagar Delhi Delhi, India PRAKRTI SPARSH FOUNDATION Full time

As a Telesales Executive for Credit Card Sales, you will be responsible for promoting and selling credit card products to potential customers over the phone. Your primary objective will be to generate leads, engage with prospects, and convert them into credit card holders. You will work closely with the sales team to meet sales targets and contribute to the overall growth of the organization.

**Key Responsibilities**:

- **Outbound Calls**: Initiate outbound calls to prospects from provided lead lists or databases to pitch credit card products and services.
- **Lead Generation**: Identify potential customers through cold calling, referrals, and other lead generation techniques.
- **Product Knowledge**: Acquire in-depth knowledge of the credit card products, features, benefits, and terms to effectively communicate with customers and address their inquiries.
- **Customer Engagement**: Engage with customers in a professional and courteous manner, build rapport, and understand their needs to tailor the credit card offerings accordingly.
- **Sales Pitch**: Deliver compelling sales pitches to highlight the value proposition of the credit cards and persuade prospects to apply.
- **Objection Handling**: Address customer objections and concerns effectively, providing appropriate solutions or clarifications to encourage purchase decisions.
- **Sales Targets**: Meet or exceed monthly sales targets and KPIs (Key Performance Indicators) set by the sales manager or team leader.
- **Compliance**: Adhere to company policies, procedures, and regulatory guidelines governing credit card sales and customer interactions.
- **Team Collaboration**: Collaborate with colleagues, sales managers, and other stakeholders to share best practices, support team goals, and contribute to a positive work environment.

**Skills**:

- **Customer Focus**: Customer-eccentric mindset with a focus on delivering exceptional service and building long-term relationships with customers.
- **Resilience**: Resilience to handle rejection, overcome challenges, and maintain motivation in a fast-paced sales environment.
- **Ethical Conduct**: High ethical standards with a commitment to integrity, honesty, and compliance with industry regulations.
- **Team Player**: Collaborative attitude with the ability to work effectively as part of a team and contribute to a positive team culture.

**Working Conditions**:

- Work Environment: Office-based role with a focus on outbound calling.
- Schedule: Typically Monday to Saturday, with occasional weekend shifts depending on business needs.
- Performance Metrics: Sales targets, conversion rates, call quality, and customer satisfaction.

**Salary and Benefits**:

- Competitive base salary with performance-based incentives or commissions.
- Employee perks may be provided based on company policies.

Join our team and embark on a rewarding career in credit card sales, where you'll have the opportunity to make a significant impact while advancing your professional development

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- Hindi (preferred)

Work Location: In person

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