Public Relations Officer

1 week ago

Koramangala Bengaluru Karnataka, India Apollo Health and Lifestyle Limited Full time

**Customer Engagement & Servicing**

a) Take daily rounds and meet customer in IP

b) OP & IP services

c) Engage with customer

d) Inform customer about new offer, benefits and activities

e) Maintain trimester wise Whatsapp group

f) Handle customer request, queries and resolution

**2. Process Management**

a) Managing smooth admission and discharge

b) Ensure the billing TAT is followed

c) Bills to be checked before it reaches customer through varies check points
- **Service Culture**

a) To be well groomed, punctual and adhere to company policies & practices

b) Follow Gold standards and service Protocols
- **Skilling & Training**

a) Take part in training and get updated with processes and SOP
- **Compliance & Internal controls**

a) Integrity related company polices and Information security

b) Compliance to laid down process

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Application Question(s):

- Do You Have any work experience at Hospital in Operations_____?

**Experience**:

- total work: 3 years (required)

Work Location: In person

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