Customer Support

2 weeks ago


Domlur Bengaluru Karnataka, India Carveout Tech Full time

Designation: Customer Support Specialist

5 days working and 2 days rotational week off
Location: Domlur

Shift timings: 7am - 4 pm / 11 am - 8 pm / 2 pm - 11 pm / 11 pm - 7 am

Qualification: Graduate preferred, undergrad with relevant experience and skills

Chat/calling experience would be preferred.

No outstation will be considered.

Laptop provided for WFH. Lunch provided for WFO employees

Languages - English / Hindi

Role - What’s expected of you:

- Handle User tickets/calls/chats
- Understand the user query, quickly decide the right resolution from the user perspective
- Decide on the best medium to interact with the customer and provide resolution (call,
- Answer customer calls as and when required to resolve their queries
- Ensure 100% accuracy on documentation of interactions handled
- Adhere to quality benchmarks, follow process standard operating procedures &
Exception Policy framework
- Identify opportunities for process improvements, training, or refreshers

Customer Experience - How to handle user queries/issues:
Note: 45 Days Training will be given in the office later WFH will be given

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Provident Fund
- Work from home

Application Question(s):
**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9740706061



  • Bangalore, Karnataka, India Customer Support Executive Full time

    - Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...

  • Customer Support

    1 day ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support

    1 week ago


    Domlur, Karnataka, India Carveout Tech Full time ₹ 2,00,000 - ₹ 3,50,000 per year

    Designation: Customer Support Specialist5 days working and 2 days rotational week offLocation: DomlurShift timings: 7am - 4 pm / 11 am - 8 pm / 2 pm - 11 pm / 11 pm - 7 amQualification: Graduate preferred, undergrad with relevant experience and skillsChat/calling experience would be preferred.No outstation will be considered.Laptop provided for WFH. Lunch...


  • Domlur, Karnataka, India Portea Medical Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Customer support Location: Bengaluru, Karnataka Company: Portea Medical Job Description:Respond to customer inquiries via phone, email, live chat, and other communication channels. Assist customers with service-related questions, technical support, and troubleshooting. Provide accurate, timely, and complete information to customers by utilizing...


  • Domlur, Bengaluru, Karnataka, India CLINTS Solutions Full time

    Responsible for speaking to customers who are overdue on payments and **convincing**them to make payments. - **Answer/Dial all calls**that come through Dialer to understand the reason behind payment being overdue, and also to understand if issues with products or services, to help make the payment. - Engage in **active listening**with customers, confirming...


  • Domlur, Bengaluru, Karnataka, India UpSpark Social Full time

    **The Role - Summary**: We are looking for Intern - Customer Support Specialists (CSS) who will be responsible for delivering instant resolutions/first contact closures to users. In this role, you need to solve user issues in the first instance, regardless of complexity or dependencies to retain user/restore trust, and you will also have to coordinate with...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...


  • Bommanahalli , Bengaluru, Karnataka, India Child Support Foundation Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...


  • Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Bengaluru, India 247 Customer Private Limited Full time

    Job Description Position: International Non voice Customer Support Mode: Work from Office Shift: Rotational Night Shift (2 rotational week offs) Salary: starting 2.7 LPA to 3.8LPA Roles and Responsibilities - Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns. - - Handle multiple...