Back Office Executive
2 weeks ago
**Job Summary**
We are looking for a motivated and customer-focused Back Office Executive to handle customer calls, resolve queries, and provide feedback.
**Responsibilities**
- Handle inbound and outbound calls in a professional and courteous manner.
- Resolve customer queries and provide feedback in a timely and effective manner.
- Provide product and service information to customers.
- Take feedback from customers and escalate concerns to the management team.
- Perform data entry and other administrative tasks as required.
**Qualifications**
- Bachelor's degree in any field.
- 0-1 year of experience in customer service or a related field (Freshers are welcome to apply).
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Proficiency in Microsoft Office, particularly Excel and Word.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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