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Back Office Executive

3 weeks ago

Guwahati Assam, India MS Agni Services Full time

**Job Summary**

We are looking for a motivated and customer-focused Back Office Executive to handle customer calls, resolve queries, and provide feedback.

**Responsibilities**
- Handle inbound and outbound calls in a professional and courteous manner.
- Resolve customer queries and provide feedback in a timely and effective manner.
- Provide product and service information to customers.
- Take feedback from customers and escalate concerns to the management team.
- Perform data entry and other administrative tasks as required.

**Qualifications**
- Bachelor's degree in any field.
- 0-1 year of experience in customer service or a related field (Freshers are welcome to apply).
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Proficiency in Microsoft Office, particularly Excel and Word.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person