Virtual Relationship Officer- Cop Officer

22 hours ago

Mumbai, India Metconnect Infotech Pvt Ltd Full time

**Educational qualifications preferred**
- Category: Bachelor's Degree, Master's Degree

**Required work experience**
- Industry: BFSI/Insurance
- Role: Fresher/Sales
- Years of experience: 0 to 1

Salary : 1.7 to 2.2 LPA

**Required Skills**:

- Basic Banking
- Communication

**Mandatory skills**:Call Handling,Customer Needs,Resolution Of Complaints,Customer Engagement,BFSI

ROLES AND RESPOMSIBILITY
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.

**Salary**: ₹14,000.00 - ₹16,666.00 per month

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9279306185

  • Relationship Banking

    2 weeks ago

    Mumbai, India Maan Source Full time

    HDFC Bank is looking for a motivated and customer-focused Virtual Relationship Banking - COP Officer. Join our team to help customers navigate their financial journey with innovative banking solutions. This is an excellent opportunity for freshers in Mumbai. **Primary Responsibilities**: Customer Engagement: Continuous engagement with the portfolio...

  • Virtual Relationship Banking-cop Officer

    22 hours ago

    Mumbai, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-COP Officer (BU93_1702_100020) **Office Location**: MIDC Andheri East Mumbai (Branch) **Position description**: **Customer Engagement** - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction...

  • Virtual Relationship Banking-cop Officer-processing

    22 hours ago

    Mumbai, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-COP Officer-Processing (BU93_1702_100073) **Office Location**: MIDC Andheri East Mumbai (Branch) **Position description**: **Customer Engagement** - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of...

  • Relationship Officer

    2 weeks ago

    Mumbai, India Wealthhealth Full time

    **Relationship Officer** **A Relationship Officer **is a professional responsible for forming and maintaining/developing connections with business clients to drive sales. Their duties include meeting with clients in-person or on the phone or in a virtual meeting to discuss new products or services and resolve client issues. They give clients personalized...

  • Virtual Relationship Banking

    22 hours ago

    Mumbai, India CSHRS Full time

    **FREE RECRUITMENT** **Virtual Relationship Banking-COP Officer ( 0 TO 1YEAR EXPERIENCE) **Required work experience - **Industry: BFSI/Insurance** **- Role: Fresher/Sales** **- Years of experience: 0 to 1** **Required Skills**: **- Basic Banking** **- Communication** Position description: Ensuring that customers get world-class services and that their needs...

  • Virtual Relationship Manager

    14 hours ago

    Navi Mumbai, Maharashtra, India Yes Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Virtual Relation Manager ( Navi Mumbai)Grade :- AM/DMResponsibilitiesManage and nurture client relationships through virtual engagementsProvide clients with personalized financial advice and solutionsIdentify opportunities to cross-sell banking products and servicesRespond promptly to client inquiries, providing exceptional customer serviceCollaborate with...

  • Virtual Relationship Officer

    1 week ago

    Mumbai, India Dazzlelect Full time

    Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. - Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. - Call handling as per defined standards. - Accurate...

  • Virtual Csr Assistant

    2 weeks ago

    Mumbai, Maharashtra, India Tasks Expert Virtual Employee Services Pvt. Ltd Full time

    Job description About Company Tasks Expert is a USA-based offshore virtual assistant company established in 2017 with a delivery center located in Mumbai, India. As a leading full-time offshore virtual assistant company, we provide 24/7 services to small, mid-sized, and large businesses, as well as busy professionals and entrepreneurs around the...

  • Virtual Csr Assistant

    2 weeks ago

    Mumbai, Maharashtra, India Tasks Expert Virtual Employee Services Pvt. Ltd Full time

    About Company Tasks Expert is a USA-based offshore virtual assistant company established in 2017 with a delivery center located in Mumbai, India. As a leading full-time offshore virtual assistant company, we provide 24/7 services to small, mid-sized, and large businesses, as well as busy professionals and entrepreneurs around the world. Job Summary: Key...

  • Banking

    1 week ago

    Mumbai, India We hire Full time

    Sales and Customer Service (Job Role : Virtual Sales Officer, COP, BDO sales ) WORK FROM OFFICE Location: Andheri ,Thane, Dombivali (Walk in interview) Age Criteria : upto 30 years Education : Graduation Required Salary : 12k to 18K For further details contact Sanika - 9326553928 **Salary**: ₹10,000.00 - ₹19,000.00 per month Schedule: - Day...