Receptionist

2 weeks ago

Dahisar Mumbai Maharashtra, India Sagar Fabrics Full time

**Job Summary**:
We are looking for a friendly and organized Receptionist for our stationery retail store. The Receptionist will be the first point of contact for walk-in customers and phone inquiries, ensuring a warm welcome, answering basic queries, and providing administrative support to the store team.

**Key Responsibilities**:

- Greet walk-in customers and visitors in a polite and professional manner.
- Answer incoming phone calls and respond to customer inquiries regarding products, stock availability, or store timings.
- Direct customers to the right section or sales staff for assistance.
- Maintain the front desk area in a neat and presentable condition.
- Handle basic billing, receipts, and invoicing if required.
- Manage appointment or order logs for special stationery or bulk orders.
- Support the store team with administrative tasks such as maintaining customer records, filing, or stock registers.
- Coordinate with suppliers or delivery staff for incoming or outgoing stationery supplies.
- Assist in managing store promotions or seasonal displays at the front area.

**Key Skills & Competencies**:

- Excellent communication and customer service skills
- Pleasant and approachable personality
- Good organizational and multitasking skills
- Basic computer knowledge (MS Office, billing software, etc.)
- Attention to detail
- Ability to handle cash or billing tasks if required

**Qualifications & Experience**:

- Minimum HSC / Graduate in any stream.
- 0-2 years of experience in front office / reception / customer service (Retail experience is a plus).
- Freshers with good communication skills are welcome.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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