Seller Support Associate

1 week ago


Bengaluru, India ADCI - BLR 14 SEZ Full time

Education: Bachelor Degree in any discipline with 0-5 years of experience.
- Excellent written and verbal communication.
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two
- consecutive day off (it is a 5-day working week with 2 consecutive days off.
- During the first four months (Training & Transition) no unplanned leaves are allowed.
- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues. - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. - Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
- Education: Any Graduation (other than BE, BTech and MBA Freshers)
- Language: English
- Experience within a customer service environment preferred. Desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
- Exemplary performance record, particularly with regard to quality & productivity
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.



  • Bengaluru, India Career flight consultancy Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work,...


  • Bengaluru, India Career flight consultancy Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work,...


  • Bengaluru, India Sociofy Enterprise Pvt. Ltd. Full time

    Graduate in any stream with skills in operations & fulfillment. Job summary Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for an eager learner, and team...


  • Bengaluru, India Giheritage.com Full time

    DESCRIPTION - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Should be able to effectively interact with and manage logistic partners for the timely shipment of products. - Demonstrates effective, clear and professional written and...

  • Associate Seller

    2 weeks ago


    Bengaluru, Karnataka, India Polkadot Creative Full time

    Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, passionate about e-commerce, and entrepreneurial in nature with a strong work ethic? The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple...


  • Bengaluru, India ADCI - BLR 14 SEZ Full time

    Basic qualifications Basic qualifications: - Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers'...


  • Bengaluru, India Sociofy Enterprise Pvt. Ltd. Full time

    Experience 2+ years Graduate Required Experience in eCommerce domain a must - voice / non-voice processes - managing customer queries on their own Fulfillment Knowledge is a plus. Job summary GlowRoad (a unit of Amazon) is world's largest women-only reseller network selling across 400+ cities globally. We are largest social-selling community in the...


  • Bengaluru, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Experience with Excel - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays **Job summary**: **Key job responsibilities**: **Basic qualifications**: - Excellent written and verbal communication. Along with English, this role also...

  • Seller Onboarding

    2 weeks ago


    Bengaluru, India Career flight consultancy services Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work, then...


  • Bengaluru, Karnataka, India ShopHealthy.in Full time

    Your roles & responsibilities will include (but not limited) the following: - Products reviewing and on-boarding - Onboarding new sellers and doctors on our portal - Performing daily operational activities such as managing Unshipped Orders, Order Complaints in the system - Research and reach out to invite and onboard other relevant sellers to sell their...